Case Study: Old Orchard Beach boosts parking revenue and scales summer operations with Passport

Old Orchard Beach boosts parking revenue 18% with Passport

The town of Old Orchard Beach, a seasonal tourist destination in Maine, faced significant challenges managing a massive influx of summer visitors with its outdated, manual parking system. Relying on coin-operated meters and paper-based enforcement created operational strain and limited visibility. The vendor, Passport, provided a digital solution to help the town scale its parking operations for peak demand.

Passport implemented a digital parking platform that included a mobile payment app and handheld devices for enforcement officers. This shift eliminated the reliance on cash and paper, streamlining the experience for both visitors and staff. As a result of the solution from Passport, Old Orchard Beach achieved an 18% year-over-year revenue increase and gained real-time operational visibility, making their parking program efficiently scalable for busy seasons.

Old Orchard Beach