Case Study: Westminster, Colorado achieves 20% month-over-month parking revenue growth and 10+ hours saved monthly with Passport

Modernizing Digital Infrastructure through Parking and Enforcement Technology

Westminster, Colorado engaged Passport to modernize its parking and mobility operations as the city grows. Facing increased demand and the need to future‑proof infrastructure, Westminster selected Passport’s mobile pay parking, digital enforcement, and permitting platform to centralize customer-facing payments and back‑end management.

Passport’s unified system delivered measurable results: Westminster saw up to a 20% month‑over‑month increase in parking revenue, improved payment compliance, and saved at least 10 hours monthly just on revenue reporting. Using Passport’s real‑time data and reporting, the city eliminated manual processes, optimized enforcement routes and signage, and redirected resources—helping Westminster conserve capital for infrastructure and make data‑driven parking decisions.

Westminster, Colorado

Wady Burgos

Parking and Transportation Demand Management Coordinator