Case Study: Key West Florida recoups $250,000 in revenue with Passport

Key West Florida recoups $250,000 in credit card fees with Passport

The city of Key West Florida faced a disjointed parking system using multiple vendors, which was inefficient and led to high credit card processing fees that offset their revenue gains. Seeking a modern, unified solution for simplification and cost-effectiveness, the city chose the digital platform from vendor Passport.

By implementing an integrated suite of Passport's services, including Passport Payments and Passport Enforcement, the city streamlined its operations. The solution from Passport allowed Key West to pass credit card fees to parkers, unlocking lower processing rates. This measurable impact resulted in an expected 14.7% overall cost savings and recouped around $250,000 in revenue previously lost to fees.

Key West Florida