Case Study: Kennebunkport saves 15 hours per week with Passport's digital enforcement solution

Kennebunkport saves 15 hours per week with Passport

The town of Kennebunkport, a popular tourist destination in Maine, faced a challenge with a highly manual and inefficient parking enforcement process. Prior to using Passport's digital enforcement solution, the town's officials managed operations through five manual touch points, tracked violators in spreadsheets, and relied on officers' personal notebooks, which created gaps and opportunities for errors.

By implementing Passport's digital enforcement solution, the town streamlined its entire enforcement operation. The solution provided all parties with access to critical information and reporting, which eliminated duplication. As a result, Kennebunkport saved 15 hours of labor per week during its peak busy season, a significant measurable impact achieved through Passport's technology.

Kennebunkport