Case Study: City of Portland, ME boosts parking compliance and app utilization with Passport

City of Portland, ME boosts mobile pay to 72% with Passport

The City of Portland, ME sought to update its parking enforcement operations with an integrated, real-time solution to minimize manual work and maximize efficiency. The city partnered with Passport and implemented its Parking Management Software and Enforcement Software.

By using Passport's digital solutions, the city significantly boosted mobile app utilization, with 72% of parking revenue coming from mobile pay. Parking compliance also increased, and the efficiency of enforcement improved, demonstrated by 88% of paid citations being resolved online. Passport helped the city streamline its operations and increase revenue.

City of Portland, ME