Case Study: Rader Funeral Homes enhances hospice collaboration and family care with Passare

Collaborating With Hospice to Provide Excellent Care to Familie

Rader Funeral Homes sought a better way to collaborate with hospice programs, nursing homes, and hospitals to provide a higher level of care for families planning end-of-life services. The challenge was to improve communication with these medical partners and offer a more modern, supportive, and comprehensive system for families during a difficult time. They turned to the vendor Passare and its platform to address this need.

By implementing Passare's Planning Center, Rader Funeral Homes empowered families to plan services electronically, which significantly reduced their stress. The solution also facilitated new collaboration, allowing families to easily include their hospice nurses in the planning process. The results were overwhelmingly positive; hospice staff became strong advocates for the funeral home, leading to increased referrals. Families reported a much easier and more convenient planning experience, enhancing Rader's reputation as a leading provider in their community.

Rader Funeral Homes

Erika Rader

Community Relations Coordinator