Case Study: Visions Federal Credit Union boosts board security and usability with Passageways OnBoard

How Board Management Software Helped Create a Clear Vision For Success

Visions Federal Credit Union, a financial institution serving more than 210,000 members across New York, New Jersey, and Pennsylvania, needed a more secure board portal as its governance requirements matured. After several years with its existing digital meeting solution, the credit union began looking for a new board management platform that could offer stronger security, including two-factor authentication, while remaining easy for both administrators and directors to use.

Visions Federal Credit Union selected Passageways’ OnBoard board portal after a trial confirmed it was the easiest option to use and met their security needs. With OnBoard, the credit union gained expanded security, seamless implementation, and responsive customer support, and its board was able to move forward confidently with a more modern governance platform. While the case study does not cite a numeric performance gain, it highlights improved usability, strong security, and ongoing product enhancements as key results.

Visions Federal Credit Union

Cynthia Schroeder

Chief Information and Innovation Officer