Case Study: College of Saint Benedict achieves seamless board portal adoption with Passageways OnBoard

College of Saint Benedict - Customer Case Study

The College of Saint Benedict, a residential liberal arts college in Central Minnesota, needed a better way to manage board materials for its 33-member Board of Trustees and multiple committees. After moving from paper board books to a home-grown electronic solution, the college found the system difficult for end users and IT to support, especially because of mobile incompatibility, file-size issues, last-minute updates, and security concerns. To solve these challenges, the college looked for a more intuitive board portal from Passageways, using its AGB OnBoard product/service.

Passageways implemented AGB OnBoard for the College of Saint Benedict and its partner, Saint John’s University, enabling secure offline access, easy last-minute updates, permissions control, archiving, and faster material uploads. In the first six months, the two institutions used the portal for more than 55 meetings involving 165 users, and adoption continued to grow. The result was a seamless transition with fewer support questions, no more emailed board books or lost files, and strong user satisfaction with the high-quality product and responsive U.S.-based customer service from Passageways.

College of Saint Benedict

Kathryn Enke

Chief of Staff and Lead Title IX Coordinator