Case Study: a public transportation agency manages projects more efficiently with Passage Technology’s Milestones PM+

public transportation agency with 9 million riders streamlines projects with Passage Technology

A public transportation agency serving over nine million people faced the challenge of managing projects with a disjointed set of tools, including spreadsheets and various software, which prevented their team from getting on the same page. They needed a streamlined project management process and selected Milestones PM+, a solution from Passage Technology, to address this.

Passage Technology implemented its 100% native Salesforce solution, Milestones PM+, to track projects and resources, eliminating duplication of effort. This provided a single source of truth and 360-degree visibility into all projects. The agency achieved significant results, including reduced project resource conflict and more time to shift resources efficiently, leading to an overall improvement in their project management process.