Case Study: nPower improves project management with Milestones PM+ from Passage Technology

Npower manages projects across 5.1 million accounts with Passage Technology

nPower, one of Britain's leading energy companies, faced a challenge in managing numerous Salesforce development initiatives across multiple work streams. They needed a single tool to integrate internal sales processes, manage stakeholder changes, and provide critical status reporting to upper management, moving away from inefficient use of Microsoft Project and Visio. To address this, they turned to Passage Technology and implemented their Milestones PM+ application.

Passage Technology's Milestones PM+ provided nPower with a structured and configurable approach to Salesforce development and project management. The solution offered a clean, intuitive interface that improved program governance and allowed for controlled, iterative growth without losing performance or quality. The collaborative partnership with Passage Technology enabled nPower to further refine the product and drive additional value from its use.

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