Case Study: Dentego automates 75% of customer conversations with Partoo

Dentego automates 75% of customer conversations with Partoo

Dentego, a network of over 100 dental centers in France, was seeking to optimize its online presence and streamline patient exchanges. The customer wanted to improve interaction management and boost its visibility on Google, turning to the vendor Partoo and its AI service for a solution.

By implementing Partoo's AI agent Jim, Dentego automated 75% of its customer conversations. The solution integrated key channels like WhatsApp and provided centralized management of interactions from a single platform. As a result, Dentego reduced response times, saw over 800 conversations in three months, and experienced an increase in appointment requests, greatly enhancing the patient experience.

Dentego