Case Study: Wayfair achieves faster supplier onboarding and real-time EDI visibility with PartnerLinQ

Wayfair cuts supplier onboarding time by 85%+ with PartnerLinQ

The customer, Wayfair, faced challenges with its outdated and highly customized in-house EDI platform, which was difficult to maintain and caused stability issues and periodic outages. This system did not support the company's long-term goals for scalability and negatively impacted its suppliers. Wayfair turned to the vendor PartnerLinQ and its modern cloud-based EDI platform to address these issues.

By implementing PartnerLinQ's solution, Wayfair streamlined its supplier onboarding process, reducing the time required by over 85%. The migration to the cloud-native platform reduced operational expenses and provided real-time transaction monitoring. The results included fewer EDI issues, more uptime, streamlined workflows, and better outcomes for its suppliers and customers. PartnerLinQ enabled Wayfair to focus on industry-standard configurations and invest in better automations for future growth.

Wayfair