Case Study: The Collected Group achieves omnichannel excellence with PartnerLinQ

PartnerLinQ helps The Collected Group Achieve Omnichannel Excellence

The Collected Group, a designer, distributor, and retailer of contemporary women’s apparel brands, needed a more connected retail platform to support omnichannel growth. Its legacy ERP and point-of-sale systems created data silos, limited inventory visibility, reduced partner collaboration, and made it difficult to manage multiple sales channels and international business. PartnerLinQ helped address these challenges as part of an integrated retail operations transformation with Microsoft Dynamics.

PartnerLinQ and Visionet implemented a Microsoft Dynamics-based platform integrated with PartnerLinQ to unify shipping, warehousing, store operations, customer service, and inventory management across channels. The solution improved end-to-end supply chain visibility and helped The Collected Group reduce clerical errors, costs, order cycle times, inventories, and chargeback penalties. The Collected Group also used the platform to support its loyalty program and future omnichannel expansion.

The Collected Group

Michael Saunders

Chief Operating Officer