Case Study: Quality Insurance Service achieves streamlined agency management and rapid support with Partner Platform

Quality Insurance Service - Customer Case Study

Quality Insurance Service, a St. Paul, Minnesota agency founded in 1946 (seven employees, 60% personal / 40% commercial), was frustrated by a big-name management system that required months of training, produced inconsistent or inaccurate reports, offered poor support, and threatened to leave them without a smooth data conversion. Looking for an easier-to-use, growth-minded alternative, they selected Partner Platform.

Partner Platform delivered an intuitive agency management system with short, video-based onboarding (about three weeks), responsive support, and a successful data and document migration with no downtime. As a result, Quality Insurance Service now gets reliable canned and custom reports, can onboard new hires in a day or two, rapidly shifted to remote work during COVID, and benefits from quick issue resolution and ongoing product improvements driven by the Partner Platform community.

Quality Insurance Service

Mike Maranda