Case Study: Kramer Insurance Center achieves streamlined, glitch-free agency management with Partner Platform

Kramer Insurance Center - Customer Case Study

Kramer Insurance Center, a 40-employee agency in Langhorne, PA with a 40% commercial / 60% personal book, had spent years dealing with a convoluted, glitch-prone agency management system and unresponsive vendor support. Frustrated by poor service and usability, Kramer sought a solution that offered easier use, better download capability, and — most importantly — a vendor that would listen, and chose Partner Platform’s Partner XE agency management system.

Partner Platform implemented its hosted Partner XE solution, delivering an online, easier-to-use agency management platform along with responsive support that rebuilt Kramer’s confidence. Kramer reports fewer glitches, smoother conversions and improved day-to-day operations for its 40 employees, and credits Partner Platform’s people and product for restoring loyalty and simplifying agency workflows.

Kramer Insurance Center

Steven Kramer

Kramer Insurance Center