Case Study: Mortuary Training improves funeral home onboarding and staff retention with Parting Pro

Mortuary Training launches first accredited online mortuary program with Parting Pro

Mortuary Training, a company specializing in funeral home staff development, faced the challenge of high turnover rates among new funeral directors. The issue stemmed from a lack of structured onboarding, micromanagement, and the absence of clear Standard Operating Procedures (SOPs) in the homes they worked with. To address this, Mortuary Training collaborated with the vendor Parting Pro, utilizing their funeral home management and cremation software as a key component of the solution.

Parting Pro's technology provided the framework for creating transparency and documenting processes, which was central to Mortuary Training's tailored onboarding programs. By integrating Parting Pro's software, Mortuary Training helped funeral homes implement formal training, assign mentors, and establish clear expectations. This solution effectively addressed the core issue of distrust and lack of support, leading to improved staff retention for the funeral homes that adopted these practices.

Mortuary Training