Case Study: Cremation Specialists of Pennsylvania streamlines online cremation forms and ID verification with Parting Pro

Brian Leffler: "Parting Pro's Digital Forms have been a GODSEND"

Cremation Specialists of Pennsylvania, an online cremation service, was struggling with a cumbersome, inefficient process for handling digital forms and identity verification for its clients. Their previous system relied heavily on faxes and multiple emails, which resulted in poor quality, unreadable documents and a long, drawn-out process that created significant liability concerns, especially for their low-cost, fully online business model.

Parting Pro solved this challenge by implementing its Digital Forms and ID verification system. The solution transformed their paperwork into secure, fillable PDFs with customizable fields and provided a simple, secure method for families to verify a loved one's identity using a smartphone or tablet. According to the owner, the Digital Forms have been a "godsend," drastically simplifying their entire process, eliminating reliance on fax machines, and providing families with reassurance. Parting Pro's service helped the firm improve staff efficiency and better serve a growing market of consumers who prefer to arrange services entirely online.

Cremation Specialists of Pennsylvania

Brian Leffler

Owner