Case Study: Global Dairy Manufacturer achieves faster quality insights and improved safety with Parsable

How visibility into inefficiencies and actionable insights improved safety procedures for one of the world’s largest dairy manufacturers

Global Dairy Manufacturer, a billion-dollar CPG with about 38,000 employees and operations across the U.S., Mexico, Brazil and Central America, struggled to scale safely and consistently because of outdated, paper-based procedures. Quality lab results were recorded in binders and manually entered into SAP, producing 7–30 day delays in trend identification, while inconsistent and sometimes lost Safety Behavior Observations (SBOs) increased safety risk and insurance costs. To address this, the customer turned to Parsable and its digital frontline work platform/mobile app.

Parsable digitized the plant’s quality analysis and safety checks so workers capture data in real time on mobile devices, receive in-the-moment training via app-based instructions, and eliminate data recapture. As a result, Parsable enabled synchronized data every 24 hours (down from 7–30 days), uncovered 20,000 analyzable data points, standardized SBOs to establish a safety baseline, and made product quality results available within 24 hours.