Case Study: Avenue One California achieves 100% parking enforcement accuracy with ParqEx

Avenue One California Achieves 100% Parking Enforcement Accuracy Rate with ParqEx Enforcer App

The customer, Avenue One California, a condominium community, was struggling with significant parking management and enforcement challenges. Residents were frustrated by limited parking availability and the lack of a streamlined process for issuing guest passes, which often resulted in vehicles being incorrectly ticketed or towed. To solve these multifaceted headaches, the property managers turned to the vendor, ParqEx, for a solution using their Enforcer app and a custom vehicle enrollment system.

ParqEx implemented a custom-designed, cloud-based platform that allowed residents to easily enroll their own vehicles and create virtual parking passes for guests. This system synced directly with the ParqEx Enforcer app, which security personnel used on their smartphones to instantly verify vehicles and enforce violations. As a result, Avenue One California achieved a 100% parking enforcement accuracy rate, eliminated improper tows and tickets for guests, and freed up more parking spaces for authorized residents and visitors.

Avenue One California

Jason I.

Property Manager