Case Study: 340 on the Park streamlines guest parking with ParqEx

340 on the Park Enjoys 100% Reporting Improvement and 20% Staff Time Savings

340 on the Park, a luxury condominium high-rise in Chicago, faced a challenge with its "give to get" guest parking program. The manual process, managed by front desk staff using a physical binder, was time-consuming, difficult to adjust, and created a poor experience for guests who had to check in at the desk. The Homeowners Association Board sought a better alternative to manage the unpaid amenity and partnered with ParqEx to find a solution.

ParqEx implemented its Access+ and GuestParq solutions to automate the parking program. Access+ allowed guests to enter the garage directly using a smartphone app, while GuestParq handled all booking and credit tracking, eliminating the manual binder system. This solution saved management 20% in time, resulted in over 20 daily bookings, and provided 100% reporting improvement, greatly enhancing the experience for residents, guests, and staff.

340 on the Park

Amy Eickhoof

Property Manager