Case Study: Blue Hydraulics achieves faster, more efficient field service with Paro Software's HydroSym

How Blue Hydraulics Takes Their Customer Service Into The Future with HydroSym

Blue Hydraulics, a full‑service hydraulics business in England, faced the challenge of keeping documentation and maintenance processes transparent and reliable for bespoke systems to minimize customer downtime. To address this, they used Paro Software’s HydroSym design software as part of their hydraulic design and service workflow.

Paro Software delivered a complete digital project file via HydroSym and the PARO Library (more than 40,000 hydraulic parts and data sheets), enabling Blue Hydraulics to create QR‑coded machine ID stickers that link technicians directly to updated component data. The Paro Software solution lets technicians identify systems in seconds, access all relevant data sheets in the field, save substantial time on service calls, and deliver faster, more reliable customer support.

Blue Hydraulics

Antoine Gaignage

Blue Hydraulics