Case Study: City of San Leandro achieves 900% increase in parking transactions and improved compliance with ParkMobile

Leveraging Technology to Improve Compliance and Create a Better Experience

The City of San Leandro, a suburban city of about 90,000 residents with roughly 3,000 paid public parking spaces, faced declining parking compliance after its previous parking contractor went bankrupt and on-the-ground infrastructure went unmonitored. Seeking a low‑cost, easy-to-adopt option that worked with existing equipment, the City of San Leandro selected ParkMobile’s mobile parking solution to give customers a phone-based way to pay and to improve enforcement without major new hardware investments.

ParkMobile was integrated with all downtown parking meters and two pay stations in the city’s four-level garage (going live in February 2018), while the city rolled out color‑coded zones, a ParkSL website, and community outreach to drive adoption. The ParkMobile deployment led to dramatic results—monthly transactions rose over 900% between February and December 2018—improving compliance and customer convenience while allowing the City of San Leandro to manage parking more effectively.

City of San Leandro

Mariana Garcia

Economic Development Project Specialist