Case Study: Milhaus boosts parking revenue and saves staff time with Parkade

Milhaus transforms parking at downtown Cincinnati apartment building with Parkade

Milhaus, a property management company, faced significant challenges with parking at their Artistry Cincy apartment building in Cincinnati. They managed nearly 400 unassigned spots manually using spreadsheets, paper passes, and physical fobs, which consumed over 10 hours of staff time weekly. This system led to parking abuse, resident frustration, and an inability to offer short-term parking, leaving potential revenue unrealized.

The company implemented Parkade to automate its parking operations. The solution enabled a switch to assigned parking, provided a self-serve app for residents, and offered 24/7 enforcement support. As a result, staff time spent on parking was reduced by 97%, and monthly parking revenue increased by 95%. The property also began generating over $4,800 per month from more than 1,200 short-term reservations, all without adding extra work for the team.

Milhaus

Sarah Homan

Director of Residential Services