Case Study: Crawford Hoying boosts parking revenue and resident experience with Parkade

Cincinnati apartment boosts resident experience and revenue with Parkade

Crawford Hoying, a real estate management company, faced a significant challenge with visitor parking at its Current at the Banks apartment complex in Cincinnati. High demand from residents and visitors, especially on game days, made the existing manual management process unsustainable. The staff was spending 6-10 hours a week on parking operations, leading to resident frustration and lost revenue opportunities.

By implementing the Parkade app-based parking management solution, the process was fully automated. Parkade enabled residents to self-serve their own reservations and subleases while offloading customer service and enforcement. This resulted in a 90% reduction in staff time spent on parking. Furthermore, the property saw over 1,200 short-term reservations per month and increased its net parking revenue by 20%.

Crawford Hoying

Keith Nunn

Community Manager