Case Study: Channing House achieves reliable, highly utilized employee parking with Parkade

A Palo Alto retirement community gets more out of parking with Parkade

Channing House, a retirement community in Palo Alto, faced a significant parking challenge for its 170 employees, who had access to only 18 on-site spots. With a first-come, first-served system, parking was unreliable and frustrating, leading to low utilization and wasted staff time. The management needed a solution that would increase reliability and utilization without adding administrative workload. They turned to the vendor Parkade to implement its parking management platform.

Parkade provided a reservation system where employees could book parking spots in advance via a mobile app. This solution made parking predictable and highly utilized without requiring management to manually assign spaces. The results were substantial: weekday parking utilization increased from 50% to 72%, and parking reliability reached 99.9%. Parkade's system also freed up staff time and improved the overall employee experience by ensuring a spot was always available.

Channing House

Angela Lamothe

Parking Manager