Case Study: FBMC achieves lower IT hardware costs and faster server support with Park Place Technologies

Support Cost Savings with High-Quality, Personalized Service

FBMC, an employee-owned benefits plan administrator with headquarters in Tallahassee, Florida, needed a more cost-effective way to maintain its aging Dell server environment after the manufacturer’s warranty coverage ended. To avoid replacing still-useful hardware and driving up IT costs, FBMC turned to Park Place Technologies for third-party server maintenance and support.

Park Place Technologies became FBMC’s first point of contact for server support, providing personalized, on-site service, local parts inventory, and single-point-of-contact lifecycle management for the data center. The solution helped FBMC extend server life, keep total cost of ownership low, reduce IT staff effort, and improve response and problem resolution speed, while delivering a compelling cost savings alternative to OEM support.

FBMC

Glenda Atkinson

IT Services and EDI Manager