Case Study: a major card services provider achieves faster network recovery and improved uptime with Entuity from Park Place Technologies

Major Card Services Provider cuts MTTR by two-thirds with Park Place Technologies

A major card services provider, one of Britain's largest high street banks, needed to optimize its distributed network to improve processing efficiencies and quickly incorporate new functionality. The company partnered with Park Place Technologies and implemented its Entuity solution to improve MTTR and receive early warnings of potential problems.

Park Place Technologies' Entuity solution was implemented within hours and required minimal maintenance. It provided immediate benefits, including identifying a server issue that reduced batch processing time from eight hours to thirty minutes. The solution also decreased Mean Time to Repair by two-thirds and allowed the company to utilize junior staff for troubleshooting, freeing up valuable resources and significantly increasing productivity.