Park Place Technologies
30 Case Studies
A Park Place Technologies Case Study
Ensono, a privately held IT service provider with over 200 clients, faced challenges due to an overload of disparate and unreliable network management tools. This made it difficult to manage contemporary IT services efficiently and meet rising end-user expectations. To advance their service management capabilities, Ensono partnered with vendor Park Place Technologies and implemented its Entuity Network Analytics software.
Park Place Technologies' Entuity solution provided an all-in-one network management platform that seamlessly integrated with Ensono's BMC TrueSight operations. The results included streamlined operations, such as reducing the number of required SNMP trap destinations from 7 IPs to 2. Most significantly, Entuity enabled proactive outage prevention by automatically finding and managing issues, which improved client transparency and positioned Ensono to respond to customer needs more quickly.