Case Study: Discovery improves network visibility and reduces MTTR with Park Place Technologies' Entuity

Discovery cuts MTTR by two-thirds with Park Place Technologies

Discovery, a global provider of health and financial services, faced significant challenges due to its rapid expansion, which strained its network infrastructure. With over 800 devices worldwide and a need to support ten business units, its disparate tools lacked proactive alerting and capacity planning, leading to limited visibility and more outages. To ensure reliable service delivery, they turned to Park Place Technologies and implemented the Entuity network management solution.

Park Place Technologies' Entuity provided an all-in-one, enterprise-class network management solution that offered deep visibility and automated alerting. This enabled Discovery's IT team to proactively identify issues, track root causes, and perform capacity planning. The results were a two-thirds reduction in Mean Time to Repair (MTTR), a significant decrease in service outages, and increased end-user satisfaction and productivity, supporting the company's ongoing global expansion.

Discovery