Case Study: BT strengthens global IT infrastructure with Park Place Technologies' professional services and maintenance solutions

BT strengthens IT infrastructure for 2,500+ locations with Park Place Technologies

BT, a major telecommunications provider, faced a complex challenge for one of its customers, an international financial markets operator. The RFP required managing the full lifecycle of IT edge compute and networking hardware across EMEA, LATAM, and North America. This involved staging, logistics, on-site IMAC services, break-fix support, and decommissioning for a large estate of routers, switches, and HPE servers.

Park Place Technologies implemented a comprehensive solution using its IT Professional Services. They established Regional Staging Centres and leveraged Forward Stocking Locations to ensure local hardware availability and avoid customs delays. A dedicated governance team managed the engagement through BT's portal, providing constant communication and updates. The project was a major success, leading to a very happy customer who commended Park Place's professionalism and flexibility. The initial engagement was renewed in March 2024 for another three to four years.

BT