Case Study: a major South African airport company achieves proactive network management and 99.75% SLA availability with Park Place Technologies and Entuity

a major South African airport company reaches 99.75% IT SLA availability with Park Place Technologies

A major South African airport company faced the challenge of managing its critical IT infrastructure, which supported 10 airports and millions of passengers annually, with outdated and disparate tools. In anticipation of the 2010 World Cup, they needed a proactive, enterprise-class network management solution to prevent service disruptions and ensure flawless operations. They partnered with vendor Park Place Technologies and its solution, Entuity, to achieve this.

Park Place Technologies implemented the Entuity network management solution, which provided a single, integrated platform for proactive monitoring and management. The results were significant, including increasing IT SLA availability to 99.75%, improving operational efficiency, and enhancing problem resolution. This provided the airport company with the reliable, 24/7 network foundation required to support the entire business and its massive growth.