Case Study: St. Joseph Parish achieves complete automation and faster parish communication with ParishSOFT

St. Joseph Serves Parishioners with Best Practices and ParishSOFT Technology

St. Joseph Parish in Wakefield, MA, faced an operational challenge: an outdated offertory-only system that made everyday tasks—tracking sacraments, tuition, mailings, and communications—time-consuming and error-prone. Administrative assistant Merry Nordeen prioritized finding a modern solution to centralize parishioner data and streamline office workflows.

They implemented ParishSOFT’s suite (Family Directory, Religious Education, Ministry Scheduling, Offering, Tuition, My Own Church, Bulk Mail, Online Giving, NotifyNow, and Parish IQ), automating recordkeeping and reporting. The result: instant access to contact and sacramental records, fast mail merges (over 3,000 personalized Easter letters), simplified tuition and book orders, rapid emergency and event notifications via NotifyNow, fewer returned mailings, easier archdiocesan reports, and responsive support — leading the Archdiocese of Boston to name ParishSOFT its preferred parish census software.

St. Joseph Parish

Merry Nordeen

Administrative Assistant