Case Study: Blackwell reduces delivery costs with Parcelhub

Supportive and careful in listening to Blackwell's needs

Blackwell’s, one of the UK’s most respected booksellers, wanted a cost-effective solution for UK parcel delivery as its online business expanded. The company also needed door-to-door tracking and a way for customers to self-serve, while staying competitive on price against larger rivals.

Parcelhub helped Blackwell’s integrate its systems with direct access to the development team and no interruptions to production. The result was a reduced proportional delivery cost per book, better value for customers, increased sales, and continued growth in eCommerce, with the move also supporting higher online sales during 2020.

Blackwell

Chris Harvey

Head of Distribution and Logistics