Case Study: Premier Housewares achieves streamlined delivery management and scalable dropshipping with Parcelhub

Premier Housewares Impressed with Parcelhub’s Willingness to Innovate

Premier Housewares, a UK wholesale supplier and leading dropshipper of homewares with over 12,000 SKUs and more than 100 new products added monthly, faced growing pressure to scale direct-to-consumer fulfilment across a wide range of sizes and services. They needed streamlined delivery management, order processing, ERP integration, automated label generation and better tracking visibility, so Premier Housewares selected Parcelhub’s multi-carrier shipping platform and related services to consolidate carriers and manage complex dropshipping requirements.

Parcelhub implemented a customised, staged solution—extending its multi‑carrier software and Web Despatch, integrating orders via EDI/Codeless Platforms into Premier Housewares’ ERP, and automating label processing—while leaving scope for partners to keep existing carrier contracts. The results: Parcelhub helped increase Premier Housewares’ Direct Despatch customer base by 50%, reduced label-processing jobs from two hours to minutes, delivered roughly 30% cost savings, improved tracking visibility and enabled Next Day delivery options, with further improvements planned via Parcelhub’s SMART Notifications and Outsourced Tracking.

Premier Housewares

Hayley McAlinden

Online Sales and Account Manager