Case Study: The Bamboo Flooring Company achieves national delivery flexibility and saves 4 hours/day with Parcelhub

Magento Merchants Enhance Delivery Experience with Parcelhub

The Bamboo Flooring Company, founded by Chris Elliott and trading via a Magento-powered eCommerce site, struggled to scale its delivery operations: it couldn’t negotiate competitive national shipping rates, needed flexibility for a wide range of product sizes and urgencies (including frequent free-sample deliveries), and faced time‑consuming manual fulfilment. To overcome these logistics constraints they adopted a multi-carrier shipping solution from Parcelhub.

Parcelhub integrated its multi-carrier shipping software with The Bamboo Flooring Company’s order systems, provided pooled-volume discounted rates, seamless carrier switching and improved label/processing workflows, plus proactive account management from Regional Sales Manager Nick Dean. The result was tangible: Parcelhub’s service saved about one staff member four hours per day, enabled on-the-fly carrier changes during peak periods, and supported the retailer’s growth — contributing to roughly 20% annual growth in recent years.

The Bamboo Flooring Company

Chris Elliott

Founder