Case Study: Car and Van Mats achieves multichannel growth and improved delivery performance with Parcelhub

Car and Van Mats Delivers Multichannel Excellence with Parcelhub

Car and Van Mats is a family-run Sheffield eCommerce retailer founded by Jane Green that faced rapid multichannel growth — sales jumped dramatically (about 600% in the first year) and orders scaled from ~20 a day to hundreds weekly — leaving little time to manage logistics while growing listings on eBay, Amazon and BigCommerce. To simplify fulfilment and reduce costs she turned to Parcelhub, adopting their free multi-carrier shipping software that integrates with her sales channels and prints labels, plus features like SMART Notifications and optional Proactive Tracking Support.

Parcelhub implemented an integrated solution (software, label fulfilment, implementation support and access to carrier options including Hermes Digital Futures) and provided ongoing account management, freeing Jane to expand listings and customer service. The results: Car and Van Mats now ships hundreds to thousands of orders weekly with a 48-hour turnaround, eBay feedback at 99.8% positive and a five-star Amazon rating, improved delivery performance with photo proof and GPS, and cost savings from Parcelhub’s pooled-volume discounts.

Car and Van Mats

Jane Green

Founder & Managing Director