Case Study: Sarah Raven achieves consistent care and full despatch support with Parcelhub

Attention to detail and consistency of care for Sarah Raven

Sarah Raven, an online gardening retailer established in 1999, needed support for product despatches as its fulfilment operations moved from Devon to Spalding, Lincolnshire. Parcelhub began working with the company in 2022, initially supporting a small proportion of orders.

Parcelhub now handles 100% of Sarah Raven’s product despatches. Sarah Raven said it has had a great experience with its account manager and that Parcelhub provides excellent attention to detail, customer service, and consistent care and support.

Sarah Raven

Clare Fisher

Operations Manager