Case Study: musicMagpie achieves lower delivery costs and sustained global service quality with Parcelhub

Parcelhub & musicMagpie Delivering Success in the Circular Economy

musicMagpie is an online marketplace for refurbished technology and media that attracts millions of customers and has paid out more than £6m to sellers since 2007. To meet huge global delivery demand while keeping a low average selling price and meeting marketplace and customer expectations, musicMagpie partnered with Parcelhub for parcel delivery services, including a bespoke solution for large letters, packets and parcels.

Parcelhub implemented a cost‑effective, bespoke delivery solution that maximised internal sortation and enabled 24/7 order fulfilment. The partnership delivered a significant reduction in delivery costs while maintaining service quality across the UK and internationally; musicMagpie continues to work with Parcelhub and has praised the team’s professionalism and commercial focus.

musicMagpie

Adam Kirby

Group Head of Operations