Case Study: MedicAlert Canada achieves agile, secure, high-performance digital health services with Parasoft SOAtest

MedicAlert Increases Its Agility and Extends Its Service Offerings by Capitalizing on Parasoft’s API Testing

MedicAlert, the emergency medical information provider serving four million people worldwide, needed to modernize how it delivered and scaled personal health record (PHR) services while preserving strict security, privacy and reliability. As the organization expanded into new offerings (RFID medical cards, USB E-HealthKEY, API-driven services), IT faced pressure to rapidly roll out secure, reusable APIs that could scale and protect life‑critical data.

By adopting Parasoft SOAtest for automated API testing, MedicAlert gained broad functional, regression, security (SAML/HTTP auth) and load-testing coverage, enabling fast validation of new and updated services. The result: faster, more reliable releases, stronger security and quality assurance, and dramatically improved performance (transaction times reduced from about a minute to under four seconds), delivering measurable ROI and greater business agility.

MedicAlert Canada

Jorge Mercado

Principal Architect