Case Study: a large European insurer reduces claims processing time with Parashift Intelligent Document Processing

Leading insurer uses Intelligent Document Processing to process claims in hours instead of days

Parashift helped a large European insurers improve the processing of claims documents using its Intelligent Document Processing (IDP) platform. The customer was looking for a more flexible and scalable way to handle a high volume of incoming claims documents of many different types and layouts, with the goal of advancing digitalization and business efficiency.

Using Parashift’s secure, highly scalable Swiss cloud platform together with 3ap’s process orchestration layer, the insurer automated extraction and processing across documents such as TARMED invoices and opticians’ bills without needing separate setup for each layout. Parashift enabled claims processing to drop from weeks to hours, cut operational costs by 50% within six months after go-live, and scale from 2,000 to 18,000 documents per month.