Case Study: W.S. Badcock Corp achieves centralized, cross-platform desktop and application delivery with Parallels Remote Application Server

W.S. Badcock Corp. needed a solution to support a wide range of devices efficiently and cost-effectively. Parallels Remote Application Server proved to be the better-suited replacement for Citrix.

Badcock Home Furnishings, a US furniture retailer with more than 300 stores and about 1,400 users across eight states, faced difficulty managing a large number of terminal servers and multiple group policies while providing access for Windows, macOS and Linux users. Their Citrix-based environment made centralized management, cross‑platform support and license costs hard to control.

Badcock replaced Citrix with Parallels Remote Application Server (using Windows RDS, app publishing, HA load balancing and an HTML5 gateway) to deliver desktops and apps—including MS Office and the Storis POS—to roughly 1,000 concurrent users. The deployment centralized administration via a single dashboard, reduced terminal servers and policy complexity, lowered licensing and operational costs, improved cross‑platform access, and scaled easily as the business grew.

W.S. Badcock Corp

Todd Zacharias

Manager IT Network Systems