Case Study: ACE Technology Group achieves affordable, secure remote access with Parallels RAS

Parallels RAS partners with ACE Technology Group to provide an affordable, secure solution

ACE Technology Group, a remote IT service and support provider for small and medium-sized businesses, needed a technology partner that could deliver responsive, reliable, and affordable proactive IT services. As Microsoft’s cloud and subscription licensing changes added cost and complexity, ACE sought a more flexible remote access option and chose Parallels RAS over Citrix for its affordability and fit for small businesses.

Parallels RAS provided ACE Technology Group with a cost-effective, secure remote desktop and application delivery platform, backed by simple usage-based licensing and enterprise features like VDI, Azure Virtual Desktop support, load balancing, monitoring, and FIPS 140-2 encryption. The result was greater reliability, efficiency, and scalability for ACE’s customers; in one flood recovery case after Hurricane Ida, ACE restored servers and secure desktop access within 24 hours, helping a client resume operations quickly.

ACE Technology Group

W. Chris Shank

Chief Executive Officer