Case Study: Bay Dermatology achieves improved performance and connectivity with Parallels

Bay Dermatology Migrates From Citrix To Parallels, Supported By Data-Tech

Bay Dermatology & Cosmetic Surgery is a multi‑location dermatology clinic in Florida with about 150 IT users, 7 sites and 170 endpoints. The practice relied on an underpowered, Citrix‑based datacenter and slow VPN links (T1/cable), which produced daily performance and connectivity problems, multiple single points of failure, and inadequate monitoring that degraded the user experience.

Data‑Tech migrated Bay Dermatology to its private IaaS datacenter, deploying Dell blade servers with SSD storage, ample CPU/RAM, a Hyper‑V/Windows 2012 platform, Parallels RAS (replacing Citrix), and enterprise monitoring (Kaseya, PRTG), while upgrading office links to fiber Metro‑Ethernet via Bright House. The result was a smooth, budget‑compliant migration that eliminated performance and connectivity issues, delivered a significantly improved user experience, and provided scalable, reliable infrastructure and management tools.

Bay Dermatology

Juan Rosa

IT Manager