Paragon
18 Case Studies
A Paragon Case Study
Harbour, a contract management platform, needed to scale native integrations to improve its customer experience but found building them in-house to be a significant engineering burden. Their initial solutions, a public API and a Zapier connector, were either too technical or detracted from their desired seamless, embedded user experience. They sought a vendor like Paragon to offload this development and maintenance work.
By implementing Paragon's embedded iPaaS, Harbour was able to rapidly develop and ship fully white-labeled native integrations. The solution saved them an estimated six months of engineering time, offloaded 100% of integration maintenance, and increased their development velocity by six times. This resulted in a significantly improved product that drove increased usage and expansion revenue from existing customers.