Case Study: Crystal Knows rebuilds scalable CRM integrations with Paragon

Crystal Knows ships 3 integrations in 1 week with Paragon

Crystal Knows, a sales enablement platform, faced significant challenges with their in-house CRM integrations, which shared infrastructure with their core product and caused server crashes and downtime. After a particular incident overwhelmed their systems, they turned to Paragon to rebuild these critical integrations using the Paragon Workflows product.

Using Paragon's platform, Crystal's engineering team quickly developed robust and scalable CRM integrations without managing complex infrastructure. This solution eliminated server shutdowns, drastically reduced maintenance, and allowed them to ship three integrations in just one week. The result was a more reliable product that helped their sales team close more deals, including a crucial integration deployed right before a quarter's end.

Crystal Knows