Case Study: AXDRAFT improves retention and increases contract value with Paragon

AXDRAFT boosts contract value 10% with Paragon

AXDRAFT, an end-to-end contract management software platform, was at risk of losing a major client and leaving revenue on the table because it lacked a critical Slack integration. The customer urgently needed to receive platform notifications within Slack to renew its contract. Facing this challenge, AXDRAFT turned to the vendor Paragon and its Workflows product to implement a solution instead of building it in-house.

By leveraging the Paragon SDK, AXDRAFT seamlessly embedded a Slack integration with a user-friendly interface that took under two minutes to set up. The solution from Paragon was rolled out in just two weeks, saving an estimated four weeks of engineering effort. This allowed AXDRAFT to retain a top account and upsell existing customers, resulting in a 10% increase in average contract value.

AXDRAFT