Case Study: Top 5 Credit Union in US achieves faster, more reliable reporting with Paradigm Technology

Paradigm Establishes Reporting-as-a-Service for Member-Owned Credit Union

Top 5 Credit Union in the US, a member-owned financial institution with over $8B in assets and nearly 300,000 members nationwide, needed a new reporting platform to replace manual, time-consuming processes. Business leaders lacked consolidated reports across lines of business, data could not be fully trusted, and there was no visibility into historical reporting information. Paradigm Technology was brought in to design a new reporting architecture and business data universe using existing Informatica and SAP BusinessObjects licensing.

Paradigm Technology implemented a Reporting-as-a-Service platform and transitioned critical reports onto the new architecture, enabling self-service reporting and a single trusted data source. The results included an estimated 28% reduction in report cycle time and a 34% reduction in man-hours needed to generate reports, along with improved reliability, expanded data accuracy, and reduced risk for analysis and decision-making.