Case Study: Jones Logistics achieves 13% automated loads and 15% more loads per rep with Parade AI

Jones Logistics - Customer Case Study

Jones Logistics, a mid-sized flatbed brokerage based in Hattiesburg, MS, was growing quickly and needed a better way to scale without simply adding more carrier reps. The team wanted a more efficient way to manage capacity, identify the best carriers for each load, and free reps to focus on higher-value work.

Parade AI implemented its capacity management platform to automate common freight, recommend the best carriers, and let shippers and carriers book digitally when appropriate. With Parade AI, Jones Logistics automated 13% of freight volume in 8 months, increased rep productivity by 15%, and added 87 new customers, while digital booking continued growing by 2.4% each month.

Jones Logistics

Alex Maurer

Vice President Operations