Case Study: Laughing Planet Café streamlines order modifications and centralizes cloud reporting with PAR POS (Brink)

How did a cloud POS solution help this quick service better accommodate customers’ requests

Laughing Planet Cafe is a quick‑service restaurant chain (17 locations) that focuses on vegetarian, vegan, paleo, and gluten‑free fare and a highly customizable menu. Because customers frequently request substitutions and modifications, the chain’s previous POS struggled to capture orders and track data. PAR POS was engaged to address those challenges using its cloud‑based Brink POS® software.

PAR POS deployed Brink POS® across Laughing Planet Cafe’s locations, centralizing order data in the cloud and simplifying reporting. The implementation let staff handle custom orders more easily, freed employees to spend more time with customers, and gave managers “a few clicks” access to sales data and trends from all 17 locations for faster decision‑making and better operational insight.

Laughing Planet Cafe

Vanessa Parscale

Controller