Case Study: Graeter's Ice Cream achieves rapid nationwide POS rollout and seamless integrations with PAR POS

Finding a POS solution was so mission critical to Graeter’s that the CEO sat in on PAR’s presentation meeting

Graeter's Ice Cream, the family-owned premium ice cream maker that grew from a Mom & Pop shop into 37 corporate stores with online sales and distribution into over 6,000 grocery stores, faced a mission-critical POS challenge: an indifferent incumbent vendor on obsolete technology and a start-up that missed deadlines. Finding a dependable solution was so important that Graeter's CEO attended PAR POS's presentation.

PAR POS implemented its cloud-based PAR Brink POS software, quickly reproducing Graeter's existing POS experience from a minimal database and delivering required integrations and ongoing support. The PAR POS team provisioned a busy store within days and deployed at a pace of two stores per day, bringing all 37 corporate locations live in four and a half weeks—minimizing retraining and enabling Graeter's to scale retail, online and distribution operations with measurable speed and reliability.

Graeter's Ice Cream

Ken Colegrove

Retail Projects Support Manager